The ABS team. Dedicated people we - and you - can count on.
Much of our success is based on our philosophy: Customer satisfaction is dependent on a personalized experience - one that meets your specific needs, exceeds your expectations and keeps costs affordable. Because of the people we bring to our team and yours, ABS delivers on this philosophy. Each staff member shares our commitment to 100 percent customer satisfaction.

In addition to a team dedicated to your business, you'll be assigned a facility manager and a quality control manager. You'll also have around-the-clock access to qualified individuals equipped to handle any facilities situation that may arise.

Our history (Because it's important to know who you can trust with your business)
ABS is headquartered in Greensboro, NC, with a service area that includes all of North and South Carolina. Three decades ago, owner Charles Guest formed two businesses dedicated to janitorial and security services. Taking his businesses to a national level, he has expertise servicing contracts of all sizes. In 2003, after selling his businesses, he started American Building Services to offer all of the advantages of a large-scale provider with the superior, personalized service that only a local company can offer.

How we ensure 100 percent satisfaction
As a comprehensive building maintenance company, ABS is dedicated to providing you the services and response time you need along with the quality you expect. Our business approach includes:

bullet A company profile (including your expectations and our commitments), which is discussed regularly with the supervisor for your building.
bullet Frequent site inspections, email loggings and personal visits with your facility manager.
bullet A quality control manager whose only responsibility is to ensure that properties are maintained as superbly and effectively as possible.

Our goal is to discover and correct your potential facility challenges before they become an expensive problem for your business. Consistent accessibility and contact allows you to communicate concerns to which we respond immediately with solutions.

The ABS Management Team
Charles Guest is the President and Owner of American Building Services. He has more than 30 years of experience in all aspects of the janitorial service area. As a hands-on, accessible owner, he consults regularly with facilities managers on building needs and is available to help clients if an urgent janitorial or security issue arises. So while you're assigned a dedicated team to oversee your facility needs, you can also contact Charles directly at any time.

The ABS team is comprised of professionals with extensive experience in the industry and in customer service. Their skills and background include:

bullet Quality control management
bullet First-rate employee training
bullet Purchasing and stocking of excellent, but affordable supplies
bullet All aspects of commercial cleaning with special expertise on floor and carpet care
bullet Proficiency in security management and partnering with the police
bullet Consultation on your building personnel and evaluation of security options
bullet Problem solving and immediate response to urgent issues

ABSDifference

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